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Account hijacked

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Account hijacked

Hi, I logged in today on my machine and just a couple of seconds later I got an email where it said my email had changed. The mail was changed from my erik.solhaug@gmail.com to ali.ghaffre1376@gmail.com.

It is really frustrating not being able to call you, and that these sorts of things take up to 48 hours (!!!!!!!).

Can someone please take a look into this?

 

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Hey @errekchen,

 

Spotify Support can look into this, please contacted them through one of the channels below:

 

Contact form: http://bit.ly/SpotifyCFA (Make sure you're logged out of any Spotify accounts while using the form)

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Support usually replies within 24-48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Marked as solution

Hey @errekchen,

 

Spotify Support can look into this, please contacted them through one of the channels below:

 

Contact form: http://bit.ly/SpotifyCFA (Make sure you're logged out of any Spotify accounts while using the form)

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Support usually replies within 24-48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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