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Account issue

Account issue

A friend of mine logged in on my laptop and now her account appears when I log in with my credentials. 

Plan

Premium

Country

Australia

 

Device

iPhone XS

Operating System

(iOS 12.3.1

 

My Question or Issue

 

Reply
3 Replies

Hey there @Elliejarvis5,

thanks for posting !

 

I'd suggest you and your friend both visit your accounts overview page at Spotify.com and click "Sign Out Everywhere".

 

Then sign back in and see if that helps.

 

Let me know how you guys do 🙂

Hi! 

 

That would be really helpful advice, but I don't speak to that girl anymore, so I'd preferably not do that. 

 

Is there any other way? 

 

Thanks! 

Hey there @Elliejarvis5,

thanks for posting !

 

What seems to be happening is that she's logged into your account and in order to prevent it from happening she needs to disconnect.

 

Unless, when you enter the account you have the option of pressing "Log Out".

Have you two used the same account together or seperate accounts ? just wanted to be sure.

 

thanks 🙂

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