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Account linked to wrong country

Account linked to wrong country

I signed up for my account when I was on American cell towers i'm Canadian, and need a Canadian acct
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1 Reply

Hi there,
Welcome at the Spotify Community!

 

Could you please go to this link and check which country it says? Does it show the country you're currently living in, or something else?
If you see your current country, but you are not able to change it via the my account section, I would suggest you to get in touch with Spotify so they can manually adjust it.

 

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

Spotify aims to reply within 24 hours.

 

Happy Spotifying! ๐Ÿ™‚

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