Hello, just recently I discovered that I couldn't log-in to my Spotify account. Yesterday everything was going well, until I was randomly logged out and any attempts to log-in after didn't work. I didn't try to change my password, and any attempts to recover it also didn't work. I couldn't receive any email from Spotify for password reset, nor can I log in on any device. I even made this account just to contact Spotify regarding this issue. I am on a premium plan and it's such a waste if I couldn't even log in to my own account. All troubleshooting attempts were made and none worked. Hoping for a quick and useful response. Thank you very much.
Solved! Go to Solution.
Hey there @user-removed,
thanks for reaching out !
Sorry to hear you're having an issue.
If you've already tried all steps provided on this help page, i'd recommend reaching out to support.
Please contact them using this "About Us" page so they can take a closer look at your account.
Note: Make sure to reply to any automated mail you recieve.
Hope this helps 😃