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Account name not changing to facebook name

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Account name not changing to facebook name

HenryF
Casual Listener

Hi! I've had my spotify account connected to facebook for a long time, but it has never changed my name to my facebook name. Some people had this issue in similar posts, and they all get it solved by waiting a few days, however that does not seem to be the case for me. Any ideas on how to fix this?

4 Replies

Re: Account name not changing to facebook name

Noah
Rock Star 8
Rock Star 8

Hey @HenryF,

 

Welcome to the community!

 

First up, let's try logging out and back into your account. Occasionally this is necessary to force a sync of info between your device and the Spotify account system

 

If that doesn't help, try performing a quick clean reinstallation of the Spotify app by following these steps. If you're using the web player, try clearing your browser's cookies and cache.

 

Let me know how it goes. Happy listening 🙂

NoahRock Star 8
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Note: I'm not a Spotify employee.

Re: Account name not changing to facebook name

HenryF
Casual Listener

I've tried those things and it didn't work 😞

Re: Account name not changing to facebook name

Noah
Rock Star 8
Rock Star 8

Hey @HenryF,

 

Let's try unlinking and relinking your Facebook account, and then waiting a few days for your profile name to update. Please follow these instructions to do so:

 

  1. Open the Spotify desktop app.
  2.  In the top-right corner, click Icon_Arrow_down.png  Settings.
  3. Under Social, click DISCONNECT FROM FACEBOOK.
  4. Click CONNECT TO FACEBOOK.
  5. Enter your Facebook details and click Log In.

 

Let me know how it goes 🙂

NoahRock Star 8
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Account name not changing to facebook name

HenryF
Casual Listener

Still very unfortunate. I did what you told me however it still hasn't changed even though I've almost waited a week. 

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