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Account no longer exists.

So I've been listening to Spotify with another account for awhile now and all of a sudden today I was randomly signed out.

When I tried to sign in it said wrong credentials. I have my info written down so it's correct. I tried resetting my password and it says that my username does not exist.

What the heck is going on man? Can anyone help?
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I had gotten an email to my secondary account stating that the account was terminated because of debit issue? IDK.

My main concern is getting all my saved music onto a new account that I made. Is that possible or not?

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Hello Animeman1000,

 

In order to help please check here:

 

https://support.spotify.com/us/account_payment_help/account_help/do-i-have-an-additional-account/

 

Keep me updated how you get on!

 

If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos! 

Robert_WRock Star 11
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Note: I'm not a Spotify employee.
Marked as solution

I had gotten an email to my secondary account stating that the account was terminated because of debit issue? IDK.

My main concern is getting all my saved music onto a new account that I made. Is that possible or not?

Hello Animeman1000,

 

Thank you for the information.

 

For help with this issue please contact spotify support @SpotifyCares on Twitter or Facebook.  If you do not have Facebook or Twitter please use  this contact form.

 

If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos! 

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

That is a vague answer and not a yes or a no. In any case I'll contact them later when I get a chance.

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