Account on hold

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Account on hold

Intyjc12
Newbie
My premium account is on hold for missing payment, but I received a payment confirmation, this is the 5th day, any advice?
1 Reply

kbrooksc
Community Legend

Hi there! I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares or through the online contact form.

If you submit the contact form instead of the Twitter Message, make sure to check your inbox and junk folder for an email from Spotify.

 
Cheers!



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