Account payment failure

[Serenitysjay]

My credit card has been billed but I have received several emails stating that payment failed and now my premium has been affected I'm not sure how to get in touch with anyone

[user-removed]

Hey @Serenitysjay,

You can get in touch with the Support team via the Contact form or tweet @SpotifyCares. They should be able to shed some light on what's happening on your account.

Hope that helps 🙂