Help Wizard

Step 1

NEXT STEP

Account potentially hacked?

Solved!

Account potentially hacked?

Automatic payment got taken today for Spotify, noticed it was for £14.99 and not the usual £9.99

 

I've changed it back to premium, but i also noticed that there were two other users on the family plan and an invite had been sent to a third. (I have now removed these)

 

I havent invited these people?

 

I login to Spotify using facebook. How have they managed to do this? Is there anything i need to change to stop this happening again?

 

 

Reply

Accepted Solutions
Marked as solution

change your password immediately and contact Spotify Support.

View solution in original post

3 Replies
Marked as solution

change your password immediately and contact Spotify Support.

I login to Spotify using my Facebook. I dont have to enter a password.

 

I've changed my Facebook Password, but that hasn't been comprimised at all.

Then contact Spotify support.

Suggested posts