Account problem

[ozisezgi]

I can't use my premium account within student discount in my mobile application; it says my account is free but in Spotify's web version everything is normal, I can use my premium account. My user name and password are both same in the application and web. How can I fix it? Thanks! 

[Melody]

Hey there, @ozisezgi

We'd love to help, don't worry.

Firstly, can you check out the steps here:
https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/ ?

A few tricks like logging out and in again, and double-checking the details used might get you up and running.

Keep us posted.

All the best,

/M