Account stealing

[LucianZ]

Plan

Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue
i was logged out of my account and created a new one and I found my old account with new playlists. I don’t know how but my account was stolen and they managed to change my password so I can’t get back in. If you can sign them out of their account or something the username is ciagent00. I am in a family plan and I think I removed the account from it so they don’t have premium but I had some playlists that I miss on there. 

[Maxim]

Hey @LucianZ ,

In this case, I'd recommend following the instructions listed in this support article: https://support.spotify.com/article/someone-has-gained-access-to-my-account/.

Thanks 🙂