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Account takeover / random songs played

Account takeover / random songs played

Similar to others posting here, recently I noticed random songs being played by someone on my account and even someone changed my subscription to family plan. 

 

Spotify resolved my issue. After searching online a bit I found a website which leaked a list of Spotify username/passwords including mine (my old details prior to Spotify resolving my issue) . How do I get in contact with Spotify to share the list and so that Spotify can notify these users their accounts have been compromised ? 

 

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1 Reply

Hey @Mangolord

 

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

 

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares or message Spotify Cares Facebook.

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