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Account troubles

Account troubles

I have received a gift card to have Spotify Premium, but I connected to the wrong account (I connected with my mail address while I wanted to connect with my Facebook account) how can I change that?
Would it be possible to transfer my premium account to my Facebook one or just transfer the files from one account to another?
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1 Reply

 
Hey @user-removed!
 

Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to drop us a message if you need us again.
 
All the best.
Maria_BModerator
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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

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