Account was changed by Somebody else -not me!

[riley5150]

Premium

Country USA

Device

Various Apples

Operating System

IOS

My Question or Issue

My account was changed from Premium Student to Premium Family by somebody - not me. How do I change it back to Premium Student before Spotify tries to start billing me for Premium Family?

[AdamDam]

Hi @riley5150,

Thanks for posting in the Spotify Community!

If you notice any unexpected changes on your account (e.g. a change in subscription plan), I highly recommend following the steps provided in this support article, including getting in touch with Customer Support (you’ll find a link to contact them under “Lost Anything?”; they can take a look behind the scenes and assist you further).

I also recommend reading this support article regarding how you can protect your Spotify account as well. 

Let me know if you have any other questions, and have a good day!