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Account will not let me change my email address!

Account will not let me change my email address!

I am trying to change my email address on my account, from ma**@gmailcom to t***, but it says that the email I am trying to change it to is in current use.


I then try to login with the email t*** (the one that I am trying to change it to), even clicking "forgot password." Yet it says that there is no such account associated with the email address. I have even tried to sign in with facebook to fix the problem, as the email address t*** is also used by facebook, but no such luck.


I have contacted Spotify Support Twice in the past week, with no help from them. I am starting to get frustrated. 





1 Reply

Hey @larisonmv, thanks for reaching out to the Community!

The great people at Customer Support will be happy to help further with this.


What happens when you get in touch with Customer Support? If you Twitter or Facebook, you can send them a private message.


Keep me posted!

Billy-JSpotify Star
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