Help Wizard

Step 1

NEXT STEP

Account

Solved!

Account

Plan

Premium

Country

England

Device

(iPhone de

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hi I need all account with my name on it deleted as I don’t use them except this one the rest some r not mine and some I created when I was your younger and please one of them I don’t know the login to and it’s on premium trail and I am 15 and can’t pay it so I need it cancelled. Thanks

Reply

Accepted Solutions
Marked as solution

Hey @Mamiegbafa4567, and welcome to the community.

Hope you're doing well! 

 

To confirm, you're unable to log in to your Spotify account because you're unsure of the login details?

Keep me updated 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @Mamiegbafa4567, and welcome to the community.

Hope you're doing well! 

 

To confirm, you're unable to log in to your Spotify account because you're unsure of the login details?

Keep me updated 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

  1. Yes this account is my actual account but the is one that will be taking money for the thirty day trial on the 12 and I don’t know the details to cancel it I might have to go to the bank to get it sorted

Hey, @Mamiegbafa4567.

 

Thanks for the reply! 

Could you try checking out this page for a guide on finding your account? If that doesn't help, please send me a screenshot of what happens when you try to log in (make sure to hide sensitive info when posting to the community).

 

Keep me updated 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts