Account

[Jumpman893]

Plan

Premium

Country

United States

Device

Samsung Galaxy S10e, Xbox One S

My Question or Issue

My username is nikeballer239. I don't remember my gmail or password for the account. I've tried numerous passwords and they didn't work. My account is premium and I can't cancel it when it runs out because I can't login to my account. I have over 500 songs in my account. Someone please help me:(

[Mozer]

Hi there,

Welcome to the Community!

I recommend you to read this article about Finding Accounts. 

If you still need help, let me know! 

Happy listening!

[Billy-J]

Hey @Jumpman893, thanks for reaching out to the Community!

Just to add to @Mozer's post, if following those steps don't help and you no longer have access to the email address to your account, then I'd recommend checking out this support article > I no longer have access to the email address on my account section for the next steps to take.

Have a nice day!