Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Account

Account

I log into my account and it won’t load anything, It happened after I bought premium. My account won’t register that I have premium and it won’t load anything. Once I leave the app and open it back up it just logs me out, once I log back in it does the same thing. 

Reply
1 Reply

Hey! Welcome to the Spotify Community 🙂 I hope you're doing well :')

 

That's odd. Could you try a basic reinstall for me? If that still doesn't could you tell me on what device this occurs and if it only occurs on that device. 

 

Another thing you should try is logging in another Spotify account, maybe a friends or a family member.  Does your issue still occur? 

 

I hope this helps you out,

Leo

 

If you liked my post: Feed my ego with likes 😄
If this post has solved your issue: Please accept this as Solution
Music is a world within itself, it is a language we all understand. ~ Stevie Wonder

Leo | Rising Star | Rock Star Program
Follow me on Spotify
Banner_Spotify.png

Suggested posts