Account

[user-removed]

1. None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hi guys i lost everything nickname password and account and i want to cancel my account. I know only the credit card how i can do?

[Billy-J]

Hey @user-removed, thanks for reaching out to the Community!

Could you try finding your account using this guide? If that doesn’t help, then I’d recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!