Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Account

Account

i had two accounts i closed one but it still shows up
(two accounts in one email)
Reply
1 Reply

Hey,

 

Thanks for reaching out.

 

It takes up to 30 days for your data to get fully removed from the system, so if you're still seeing your profile within that window, it's no reason for concern. However, if you're still able to log into it, we'd suggest going through the closing process one more time.

 

We hope this helps.

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random