Solved! Go to Solution.
Hey folks!
If these suggestions haven't worked, and you've been charged i'd recommend contacting Support 🙂
1. Email - https://www.spotify.com/about-us/contact/contact-spotify-support/
2. Twitter - https://twitter.com/SpotifyCares
3. Facebook - https://www.facebook.com/SpotifyCares
This way, they can take a closer look backstage at exactly what's happening.
We hope this helps,
/M
Hey @Jodedoyle95!
It sounds like you could be logging in to a second account.
If you're logging in with your email, or the 'Log in with Facebook' button, can you try logging in with your username + password instead?
Let us know how you get on 🙂
Best regards,
/M
I have the same problem, I paid on may 19 for three months, and yesterday still was working, but today I have a free account, I verified my username with the confirmation mail and logged out a few times but nothing worked
Hey folks!
If these suggestions haven't worked, and you've been charged i'd recommend contacting Support 🙂
1. Email - https://www.spotify.com/about-us/contact/contact-spotify-support/
2. Twitter - https://twitter.com/SpotifyCares
3. Facebook - https://www.facebook.com/SpotifyCares
This way, they can take a closer look backstage at exactly what's happening.
We hope this helps,
/M
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…
Env: prod