Accounts

[Bbekemans]

I was locked out of one account, made a new one, applied my card so that it can be premium and was immediately charged and I still down have a premium account. I've tried re logging in and the whole nine yards. I'm not happy to be paying $20 a month for music and Twitter and this being the only way for help contact is frustrating.

[SergioDavid]

Hi @Bbekemans, welcome to the Spotify Community!

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your accounts to see what we can do.

Let us know how it goes and if you have any other questions.