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Acoount Help

Acoount Help

So... Today my premium was due to expire and I wanted to renew it immediately. I did this then realised that I had subscribed on the account I don't use and the main account that I actually use. I can't access now and my playlist isn't public so I cannot just subscribe to it. I need access to this account and from them I can copy my playlist and subscriptions over onto my new one.

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I suggest you contact support so they can help you with this

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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