Acount frozen.


Acount frozen.

Casual Listener
My account was frozen due to insufficient funds, I then re-subscribed(updated my funds)through my apple acount, my apple acount tells me my subscription is verified, but my acount is still frozen. I payed and I want my acount unfrozen please.
1 Reply

Re: Acount frozen.

Community Legend

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.

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