Activity feed won't publish even after verifying settings

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Activity feed won't publish even after verifying settings

user-removed
Not applicable

Plan

Premium Family

Country

 Canada

Device

(iPhone XR, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I've been having an issue with my activity feed not updating.

1) I verfied that all of my apps have been updated.

2) I've deleted and reinstalled said apps.

3) Switched on and off the "publish activity" setting and I've also tried logging in and out as well as updating the setting via my iPhone and MacBook.

4) I've also given it a week to update as some of the community answers state giving it a week.

It's been like this for the past couple months... I've been searching for answers and have attempted troubleshooting over, and over again. Nothing is working and it's so frustrating! 

 

3 Replies

Re: Activity feed won't publish even after verifying settings

Moderator
Moderator

Hey there @user-removed,

 

Thanks for posting and welcome to the Community!

 

Just to confirm, does this occur on all your desktop devices? 

 

We'd first recommend taking a look at this Ongoing Issue for more info.

 

On another note, if your Friend Feed activity has issues updating just on your Mac device, we'd recommend trying the steps in this Spotify Answer.

 

Let us know how you get on :)

KaterinaModerator
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Re: Activity feed won't publish even after verifying settings

user-removed
Not applicable

This did not work... I reached out to Spotify Cares on Twitter and they said the only option is to delete my account... how can this be? 

Re: Activity feed won't publish even after verifying settings

Moderator
Moderator

Hey @user-removed.

 

Thanks for getting back to us.

 

Just to confirm, by "activity feed" are you referring to the Friend Feed on desktop which shows what the Facebook friends you are following are listening to?

 

If so, then we suggest you look out for updates in the thread which @Katerina posted earlier - we'll let you know as soon as we have any :)

PeterModerator
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