Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I am interested in doing the family plan but I was told everyone has to reside in the same house to be eligible under the $14.99 monthly fee. I live in LA but my daughter lives in Santa Barabar, does that mean I can't add her to the family plan?
Hey there! You can try to add her to your plan. I don't know why, but it's possible to do it even if you guys don't reside at the same address. I'm on a Premium for Family plan and i don't live with any of the other members of the plan. You don't lose anything by trying! If it's not possible, then just request a refund within 14 days after you make the payment (although I'm pretty sure you'll be able to do it). Cheers!
so it worked for you, I guess, I'll give it a go. Both of my kids are on the student plan, is it easy to move them to the family plan.
Another question, when I set up the family plan, do I then delete the subscription on their student accounts?
As it's not possible to have two promotions at the same time, your kids need to cancel their student discount here: https://www.spotify.com/us/account/subscription/ and wait until their accounts are on the Free service. When they're on Free, they can join your Premium for Family plan 🙂
Sorry for the delay! No, they won't lose their playlists as they'll keep using their own accounts to log in after joining your Premium for Family plan.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…