Address

[Buddabear94]

How do you find your address for a duo account I can't find out how 

[Eni · Accepted solution]

Hey there @Buddabear94, 

Thanks for getting in touch about this and welcome to the Community. We moved your post from the Chat board to the relevant Help board, where it fits better.

If you're the owner of the Premium Duo plan, you can check what address you registered on the plan by heading to your account page and selecting Manage members.

If you're having issues while trying to find and register your address, we suggest that you select your building, street name, or a close public space or building. Just make sure to not use someone else's address.

Lastly, if you're a member of a Duo plan and you want to verify the address, but you can't recall it,  we'd recommend reaching out to the owner of the plan. Note that Premium Duo is only for people who live at the same physical address. 

Hope this helps. If you have any questions or need a hand with anything else, the Community is here for you. 

[Enrices]

I am an owner of a premium Duo account, and cannot find the physical address ANYWHERE. could you provide with a detailed explanation with screenshots ?

[Eni]

Hey there @Enrices, 

Thanks for getting in touch about this here in the Community. 

You can check the address you registered on your account by following the steps here. 

If you can't find it, would you mind sending us a screenshot of what you're seeing on your end? You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.

Keep us posted.