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Ads being played on premium account

Ads being played on premium account

I have had a premium account for a while now and it works perfectly fine on my phone app. However a month or so back i used my laptop to play Spotify and ads are being played between songs. My phone still works fine but the laptop still plays ads. Both devices show I'm a premium account hold so not sure what the issue is. Can anyone help? Thanks
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1 Reply

Hi there!

Sorry to hear that you're having trouble!!

The best course of action here would be to try a clean reinstallation of the application.

Give this a shot and let us know if it works. Cheers!



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