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Ads on premium

Solved!

Ads on premium

If I pay for premium to not get ads why does Spotify insist on showing me full screen ads for its own products? 

 

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I have gone through the process outlined in the article you linked to stop this prior to posting the original complaint, and it still shows ads. Spotifys deterioration as a service, poor UI/UX, lack of user controls, and poor customer support have led me to begin looking at alternate music streaming services to migrate my family plan to.  

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Hey @AnonMessiah

Thanks for posting to the Community about this. 

 

Spotify doesn’t play ads that interrupt the music listening experience of Premium subscribers, but sometimes you can see some banners and messages for Spotify products or new music releases you might enjoy. You can control some of notifications you get from your account page - more info about that can be found here.

We appreciate you taking the time to post your feedback about this notification and we'll be sure to pass it on to the right team.

 

Have a lovely day ahead!
 

ElenaModerator
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Marked as solution

I have gone through the process outlined in the article you linked to stop this prior to posting the original complaint, and it still shows ads. Spotifys deterioration as a service, poor UI/UX, lack of user controls, and poor customer support have led me to begin looking at alternate music streaming services to migrate my family plan to.  

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