Advertised a free premium, put my credit card info and got charged 10€

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Advertised a free premium, put my credit card info and got charged 10€

puzkajuzzi1
Casual Listener

As title says I saw an advertisement which advertised for a free 30 day premium, I clicked it and it asked my credit card info, I put them in and I got charged 10€

I want a refund of the 10€

1 Reply

Re: Advertised a free premium, put my credit card info and got charged 10€

MattSuda
Community Legend

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

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