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Again! I didn't get my free trial after upgrading to premium

Again! I didn't get my free trial after upgrading to premium

So I was just left hanging when I tried asking before. So here I'll try again. Prev thread:




I saw an ad on facebook about a 60 day free trial if I upgraded to premium. I clicked the link, upgraded to Spotify premium only to be immediately charged. How are my two free months activated? 


Here is the link reposted to my facebook wall:


Here is a screenshot of the ad that I put on my saved list. 

It says: Enjoy 60 days of music offline and without ads. Then only pay $...



1 Reply

Hi there and welcome to the community,


Did you ever had a trial or premium subscription before? The 60 days trial is only available to users who never had any type of subscription in the past.

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