Albums suddenly no longer downloaded

[dimahoo]

Hi! Once in a while or, 2 times in the last freaking week I lose ALL my downloaded albums. This seems to happen when i'm leaving home or in the metro. I have seen other people here having the same issue and haven't seen any working solutions so far.

So my questions are: why can't this be fixed and why can't spotify add a download all albums. Downloading every album one by one is gonna drive me insane, i'm really close to switching to a new platform tbh, which is a shame. 

Thank you. Hope I don't sound too bitter but this happened yesterday agaaain.

[Jose_M]

Hi there!

I’d recommend checking out the “Downloads unexpectedly removed” section of the “Listen offline troubleshooting” support article for some more help with this.

If the article doesn't help I recommend keeping your app updated with a clean reinstall and avoiding any cache-clearing apps.

Hope this helps!