Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hey @DW80, thanks for reaching out to the Community!
Are you referring to the Google Nest Mini offer? If so, when did you sign up, and let me know if you were in a trial period when you signed up, and the payment method you've paid with? It'd also be great to know your country of residence.
Keep me posted and we'll take a look at this together!
Hey @DW80,
Gotcha. If you registered while the offer was available but didn’t get an email yet, sorry about that. Spotify expects to have a limited number of additional devices from Google ready between October and December. If one becomes available for you, Spotify will send you an email with a link to order during that time. Unfortunately, Spotify can't speed up this process, but they are working with Google to deliver more devices as soon as possible.
There is some more info about this offer here.
Hope this helps!
Hmm, that's Strange!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…