Alguém tem usado minha conta

[Jvbadiali]

De uns dias para cá, enquanto estou usando o app, as músicas em reprodução são alteradas como se outra pessoa estivesse interrompendo e escolhendo uma nova Playlist. Quando checo, vejo que a reprodução seria no "Escritório". Não tenho nenhum outro aparelho conectado à conta nem compartilho minha senha. Alguém poderia me ajudar a acabar com isto?

[FabianS_Bogota]

Hey @Jvbadiali!

Hope you don't mind if we reply in English, but we also have Portuguese support on Twitter or Facebook at @SpotifyAjuda or via email here.

The best thing you can do is log out from every device here. Then, reset the password here.

Let us know how it goes.

[Evefed]

Hey there!

i’ve done that already, ive logged out, change my password and still someone is using my account! He or she got a whole playlist in a language that I can’t even identify... 

how is that possible? There’s no safety at all at Spotify? The. Why do I pay for it?!??

[Evefed]

Gosh, there’s even a pic here on my account profile and this pic isn’t mine! How the... ?!?! I didn’t put this pic?!?! Gosh, how the **bleep** am I going to fix all that?! I don’t want to simply cancel and get all my lists lost! 😞