All My Songs Disappeared...

[JRKingdon]

Hey im currently using my Spotify Premium on my iMac and in the actual app I can't access any of my playlists, liked songs, artists, nothing. Every time I click on one it's just a blank screen. Tried deleting the app and re-downloading it and it still has the same issue. 

Account works fine on web player, iphone and macbook it's JUST on my iMac. Anyone have this happen before? 

[OneByBoo]

Hi  there @JRKingdon

thanks for reaching out !

There's a common mistake among users, which create more than one account and at some point are logged into the wrong one.

Let's rule this one out by using this help page to locate all the accounts listed with your details and making sure that you're logged into the right one.

Keep me posted on your findings 🙂

[Petya]

Hi @JRKingdon,

Thanks for posting here! 

Can you send us a screenshot of how the app looks like on your iMac and on another device? 

If I understand you correctly, you see all the songs and albums you have in your account but you aren't able to play them. Is that right?

What is your current Spotify version? 

Thanks in advance!