[All Platforms][Connect] I' m on holiday in another country,my family account does not work

Reply
Highlighted

[All Platforms][Connect] I' m on holiday in another country,my family account does not work

desmetna
Newbie
I just converted my account from premium to family. As we are registered in belgium and currently for 1 month in the USA for holiday,the activation does not work for my family. Stupid as we now have the time to listen to music.
What to do?
1 Reply

Re: [All Platforms][Connect] I' m on holiday in another country,my family account does not work

Alejandro_C
Spotify Legend

Hey @desmetna, thanks for reaching out to us!

 

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


We'll be happy to help you sort this out.

SUGGESTED POSTS