[All Platforms][Connect] I' m on holiday in another country,my family account does not work

[desmetna]

I just converted my account from premium to family. As we are registered in belgium and currently for 1 month in the USA for holiday,the activation does not work for my family. Stupid as we now have the time to listen to music.
What to do?

[Alejandro_C]

Hey @desmetna, thanks for reaching out to us!

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.