[All Platforms][Subscription] Voluntarily pay more to support artists

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[All Platforms][Subscription] Voluntarily pay more to support artists

ag1998
Newbie
I've been paying for spotify for almost a year now and recently it won't let me pay for my subscription. I called my bank and I have enough funds and my card is working for online payments. Spotify still won't let me pay for it. Its been 4 days now
1 Reply

Alejandro_C
Spotify Legend

Hey there!

 

We'd recommend trying again using a different web broswer, an incognito window, and deleting cache/cookies. You can also use an alternative payment method if possible. If no luck, please get in touch with our Accounts team via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

 

We'll be happy to help you sort this out.

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