All Playlist Gone!!

[Wsmoogen]

I currently pay for Premium, never missed a payment. Now all my playlists are gone?? What the heck!! I have an Iphone 7s. I am certainly hoping spotify will help me recover ALL playlists considering my payment, as well as loyalty, have never changed.

[jsannn]

Hi @Wsmoogen

Not to worry, your Spotify playlists haven’t disappeared - it sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out the FAQ page ”Can I create multiple accounts?” here for more info.

If you’re definitely logged into the right account, but you’re still not seeing some playlists, I’d suggest reading this Spotify Answer for the correct steps.

Hope this helps!