All Songs Are Greyed Out on My Phone

[Electric905]

Hi, I use spotify on my iPhone and all the songs are greyed out within all my account however, if I were to open Spotify on my desktop everything is fine. Im pretty sure this has nothing to do with licensing, not having the music available in my country e.t.c because this happens for all my songs. I have no pending payments or subscriptions that are linked to spotify and I do not know how to fix this issue. If anyone can help me, thanks!

[William_13]

Hey @Electric905!

Looks like you might be using another Free account on your mobile phone. We recommend checking this guide to check if you indeed have two accounts.

All the best 🙂