All my friends and followers have disappeared

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All my friends and followers have disappeared

davidmsim
Casual Listener

have suddenly lost all of my followers and friends. I was following about 115 people, and had about 8 people following me, but now both are zero. 

 

Interestingly, however, the playlists of mine that had followers still have them.

 

 

I have tried logging in and out of the desktop client and the web version, and I have tried disconnecting and reconnecting my Facebook account. 

26 Replies

Re: All my friends and followers have disappeared

Liam
Community Legend

That's the second person that's had this issue, I'll ask a member of the Spotify team :)

 

Liam

Re: All my friends and followers have disappeared

davidmsim
Casual Listener

Thanks, Liam.

Re: All my friends and followers have disappeared

Coppolao
Regular

Yes me too.

Now I have just one follower that started to follow me on Saturday, July the 6th.

All the others - I was following about 40 people and about 30 were following me - disappeared.

Please let me know if I can have them back.

Best regards,

Luca

Re: All my friends and followers have disappeared

davidmsim
Casual Listener

Mine all returned a day or two after I posted the message. I don't know if someone at Spotify fixed it for me or if it just magically sorted itself out.

Re: All my friends and followers have disappeared

DaveBalboni
Newbie

I have the same problem!

Re: All my friends and followers have disappeared

Coppolao
Regular

Like davidmsim, my contacts appeared again

Re: All my friends and followers have disappeared

kankra84
Newbie

same problem. i don't know for how long. just noticed it 5mins ago.

Re: All my friends and followers have disappeared

Peter__
Community Legend

The spotify team are investigating this issue (I esclated it as a problem yesterday!)

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: All my friends and followers have disappeared

ayric
Regular

Thanks Peter! Similar problems happen time and again. If you have more than 1,000 followers, it may drop to 0 and then to 1,000 exactly - which it stays at for a while. This was reported in a separate thread as well, but that thread seems abandoned. Surely related, but just to point out that this is not a one-off. It's happened before, but not for as long as this time.

 

http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Follower-count-has-a-bug/m-p/468014#...

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