All my music is gone!

[Yasmeleon]

A few days ago all my music disappeared and all that was left of my library were songs that I didn't save there, I thought it might be back after a while but it's still gone. Can I get my music back?? This is on both my phone and pc and I already tried to reinstall both and that didn't work.

[Luke]

Hey @Yasmeleon,

Apologies for the late reply, but maybe I can still help 🙂

Not to worry, your Spotify playlists or saved songs haven’t disappeared - it sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out the FAQ page "Can I create multiple accounts?" here for more info.

If you’re definitely logged into the right account, but you’re still not seeing some playlists, I’d suggest reading this Spotify Answer for the correct steps.

Hope this helps!