Help Wizard

Step 1

NEXT STEP

All my music library is gone

All my music library is gone

Plan

Free

Country

 

Device

Samsung Galaxy 7

Sony Xperia XA1 Ultra

Microsoft Surface 3

 

Operating System

Android Nougat, Windows 10

 

My Question or Issue

 All my music playlist dissapeared

Screenshot (1).png
Reply
1 Reply

Hi @1y0_-0clwopw4, thanks for coming to the Spotify Community.

Not to worry, your Spotify playlists haven’t disappeared—it sounds like you’ve accidentally created a second account and signed into that one instead. I recommend checking out the FAQ page ”Can I create multiple accounts?” here. There you can determine if you have a second account, and what steps to take next.

Thanks and please me know if you have any other questions!

Suggested posts