Hello. I just have logged in and found that all my playlists have been changed.
My own ones have been deleted and there are many others instead.
The account settings remains, but the playlists are gone!!
Has been my user information been messed with another user one??
Solved! Go to Solution.
In that case you will need to get in touch with the customer services team directly using the online contact form and they will be able to restore that for you. I would also suggest that you change your password incase someone else is using your account.
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.