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All my saved artists, albuns and playlists have desapeared

All my saved artists, albuns and playlists have desapeared

Plan

Family

Country

Brasil

Device

Motorola and PC

Operating System

Android Oreo and Windows 10

 

My Question or Issue

 

All my saved artists, albuns and playlists have desapeared. In place, appeared content that I do not know. To make matters worse, sometimes it plays without my command.

It doesn't look like a client software issue, cause it's happening in all my devices.

 

I want my albuns and playlist back! 

 

 

Reply
1 Reply

Hey @artguerrante, welcome to the Community!

 

Sorry to hear about the trouble you're having. It sounds like someone might be using your account. We suggest you follow the steps listed here for more info on what to do next.

 

Hope that helps 🙂

 

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