Help Wizard

Step 1

NEXT STEP

All of my music was replaced by one artist

All of my music was replaced by one artist

I logged in to spotify to find all my playlists removed and a french artist named Jul in their place. Ive never listened to this artist and never will now. I could recover the playlists but all of my saved music is gone now. Is my account hacked or something?

Reply
3 Replies

@user-removed it's possible this is a security issue, yes,

 

I suggest you contact spotify directly here or @SpotifyCares on Facebook or Twitter.

 

If you let them know as much as you can about your problem, they can hopefully sort this out for you.

I did those before I posted here and they still havent gotten back to me. Since then I have had them stop me from listening to music and started using my account to listen to music. 

in the meantime, you can reset your password here:

https://www.spotify.com/au/password-reset/

 

and you can sign out of all devices here:

https://www.spotify.com/account/overview/

 

Suggested posts