The content you are looking for has been archived. View related content below.
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Free
Device
Xiaomi Lite 12
Operating System
Xiaomi HyperOS
My Question or Issue
I logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this problem is only in the application. There is no such problem on the website. What should I do to fix my account? I have already reinstalled the app.
Solved! Go to Solution.
Hey everyone,
We've passed your details on to the right team for further investigation. In the meantime, we highly recommend that you try a reinstall from the Play store whenever it's convenient to you, as that has been the confirmed fix for the issues you're experiencing.
The Community is here if there's anything else you need assistance with.
It din't allow share the playlist and now all the playlist are empty.
Plan
Free
Country
Spain
Device
Phone
Operating System
Android
My Question or Issue
I want to get back all my playlists.
doesn't work for me either right now, if I switch to a different account it works for whatever reason but on my main account it doesn't, I've tried everything. I can't play any songs and all the Playlists i click on show empty...they better fix it because i have playlist on there that people shared with me through private links, which have expired so I can't access them from a different account. I'm **bleep**.
Yesterday everything was fine, but now all of my playlists are empty, I can't add songs to them, the Spotify generated playlists are empty too and I can't play music.
I deleted and reinstalled the APK and the country is my correct country
Plan
Free
Country
Hungary
Device
Xiaomi 13T
Operating System
Android
My Question or Issue
Same here tried reinstalling and tried changing region with vpn and changing back to my current region and did not fix the problem
Having the same Problem rn.
Some things I found out:
-If you make a new account everything works perfectly fine, seems like only existing accounts are affected.
-Doing a "Clean Reinstall" doesnt fix it.
-Changing the region doenst fix it.
-Atleast for me there are even some settings that wont work anymore ("Currently unanvailable").
...
weird.
Hopefully they fix it because i dont want my account to be bricked 😕
I`m having the same issue today mobile playlists are blank (but it's working on desktop). Something happened today for sure.
Well, that's a relief, I hope they can fix that soon
i have same problem but its like a account thing cuz when i swich accounts i am able to do everything normaly but my main spotify acc isnt allowing me to play or even see any song
if anyone can help with this problem pliz do
I have the same problem:(
(I cancelled my premium subscription few days ago. Is it kind of punishment?)
* Subscription (no edit button)
I have the same problem here, reinstallation didn't work, hope they fix it soon or I'll switch to YouTube Music xd
hello, im having an issue for 1h30mins now where all my songs disappeared in my playlists and i cant play any songs in any other playlist or artist page. this only happens on my phone but when i try to play a song on my computer it works. when i want to play a song on my phone and watch on my computer, it doesnt say the name of my phone, it just say a bunch of letters and numbers. when i click on any song with my phone they appear at the bottom of the page and disappear instantly.
Same thing happened to me too, like 12 hours ago it was working just fine.. On pc and web player it works as it should.
Spotify doesn't work for me too...
Same issue for me, worked yesterday now nothing
I've got the same issue
bro irs happening to me too i thought i was the only one it was fine this morning
I have the same problem today ,all my lists are empty and didnt move aboard and my location or region its same as always
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…