All playlists are empty and I can't play songs

[Ilovebots]

Plan

Free

Device

Xiaomi Lite 12 

Operating System

Xiaomi HyperOS 

My Question or Issue

I logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this problem is only in the application. There is no such problem on the website. What should I do to fix my account? I have already reinstalled the app.

[Ilovebots]

Hey everyone,

We've passed your details on to the right team for further investigation. In the meantime, we highly recommend that you try a reinstall from the Play store whenever it's convenient to you, as that has been the confirmed fix for the issues you're experiencing.

The Community is here if there's anything else you need assistance with.

[Deedale]

Hello! This morning i found that i couldn’t play any song at all even on shuffle playlists. All the song’s name are greyed out, and i mean all of them in every playlist. I don’t understand
I made another account and it was fine but i want my own playlists
On a laptop they work fine as well on my account

[addylm2]

I am trying to access the playlists I've created, or really any playlist at all, on my android and they're all empty. Just blank. It literally says "Your likes songs will appear here." or "Let's start building your playlist" or "The tracks on this release are not available." On EVERY playlist, does not matter who it was made by or when, they're all empty on mobile. They're just fine on my laptop or computer, all the songs are there and load up just fine. This happened right after canceling my premium. Not only makes it impossible to listen to my saved songs on mobile, but makes me not want to use Spotify AT ALL. And the fact that there's no support chat or phone #? Hate this platform now. 

[Wpg_mama]

I had to search the name of said playlist I was looking for and all my playlists showed up so I had to add them to my account. I was starting to think I used a different email but I double checked before I started my premium subscription so I wouldn’t lose my playlists.. 

[edsmall81]

Adding my name to the list of people who can't see any tracks in their playlist. Tried all the various things in this thread to no avail.

[Jelle88]

Plan

Free

Country

Belgium

Device

Samsung Galaxy s10+

Operating System

(Android )

My Question or Issue

Hi, 

My spotify worked a month ago on my phone and then suddenly said that my playlists are empty ,that the songs were not available in my country, that I discovered a premium function,.... . I tried everything. Clear cache, delete app data,Deleted the folder containing spotify. Delete the app and reinstalled it. But I keep getting troubles. Anyone knows how to fix this? It works in the web version but not in the app.

Thx 

Jelle

[Jelle88]

I've tried all these things. They don't work. That's why I made a new post. They've put my post here but the solutions don't work for me.

[AlexandraSkyblu]

i also did that but u cant play music in the background on the free one TT

[AlexandraSkyblu]

i tried doing this but it still does not work 

[AlexandraSkyblu]

i tried doing this but it still does not work 

i cant even change my country(only one country is here as u can see )also i have not been abroad when this issue arouse

[MSH123]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I just switched to Free from a Premium account and all my play lists are empty! Is this normal? I thought you could have playlists with Free account...

[sus30]

If you are using modded Spotify, it's an issue with the version release, and you need a different version.

If you are a normal Spotify user, refer to the discussion.

[user-removed]

My spotify app on my does not have any music in any playlist comma I cannot search music or listen to any music. Is any time I open a Playlist it says that it is Empty. I have reinstalled the app Is made more space on my phone Logged in and out multiple times. Nothing seems to help. My accounts work on all of my devices. I have a cat s22 flip. Spotify was working, Then stopped suddenly a few days ago. 

Plan

Premium

Country

USA

ANDROID 11 go 

My Question or Issue

[Elena31]

Sul profilo la posizione è corretta

[hermionecortez]

So I had this issue today and updated, reinstalled, everything else here, and I've always logged in "with email" but I guess since I have a google account it's forcing the "log in with Google" option now in case that helps someone else 💖

[facemat]

Funny how all the fixes don't work. "Do a full clean install"... I've done multiple, following the guide Spotify employees link to... "Change your location in your account settings"... There's only one option: USA. *looks out my window* Yep, that's still my backyard in here in the States. Fix your garbage, because the seas are looking fresh for plundering again these days.

[mothical]

I have also been having this issue. Someone in customer service literally walked me through reinstalling and following all of the relevant steps and nothing. Deeply upset. I can't even log in. And when I go to update my country on the web, the only option is USA, which is already set as and where I am located. I've never used Spotify outside of the US. To say this is infuriating is putting it mildly. 

[Hugo226]

Lol tbf I heard that the whole reason this happened is because they've been trying to fight piracy and **bleep**ed it.

[Oreogunb]

I have done all of this and still have no music and no playlists. I don’t use a VPN either. Super frustrating

[Sketti]

Dealing with the same issue, same phone. Did you find a fix?

[Jelle88]

N