All playlists are removed, only folder structure is still there!

[dsiskov]

I am a softaware developer and a premium member of spotify for years now.

Past few days I was testing your API, registered a home-usage app for my account, by which I could better maintain my playlists.

Just today I noticed that

- all folders are existing

- not a single playlist exist

even on my mobile where I have offline content.

I have only been using 'Authentication' routes and 'GetPlaylist' after i set everything up. I could see my playlists in a batch of 50 results as API defines.

Used scopes: 

scopes = ['user-read-private', 'user-read-email', 'playlist-modify-private', 'playlist-read-private', 'playlist-read-collaborative', 'playlist-modify-public', 'user-library-read']

As a premium member, I would really much like to resolve this issue as soon as possible, and get my music back in my playlists!

Hopefully you can verify my API usage through logs and confirm I haven't deleted my stuff by acciddent.

nb: i have shazam and fip-radio spotify auto-sync that used to work properly by now.

I hope you will flag my issue with very high importance!

Dragan

[Jose_M]

Hello @dsiskov!

I’d suggest reading this Spotify Answer for the correct steps. 

If that doesn't work... Can you let me know:
- Does the same thing happen on the web player?

- Do your account's country settings match your current location? It's worth checking this out, just in case.

- Also, are you using a VPN? If so it's possible this could be interfering with things.

Hope this helps! Keep me posted, Jose 🙂

[dsiskov]

hi Jose_M ,

your link is broken

other questions have normal answers, all good

- country

- no VPN

- happens everywhere

more technical information can be found on the API forum

https://github.com/spotify/web-api/issues/992

just reset my pasword, didn't help

[Jose_M · Accepted solution]

@dsiskov, sorry for that broken link. Maybe you can use this tool made by Spotify to recover your deleted playlists, that might help.

Keep me posted, Jose.

[dsiskov]

Tnx Jose_M,

My playlists were displayed in the tool and i could recover.

It is incovenient though that they didn't restore in their placement folders.

Hope it won't happen again

Tnx again!

[Jose_M]

I'm glad that it worked! No worries, that's what I'm here for. Have a nice day.

Happy listening, Jose 🙂