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All saved songs and playlist disappeared after merging account

All saved songs and playlist disappeared after merging account

I realized that I was using a different account after upgraded to premium with one account; therefore, I merged two accounts to one (Spotify userid and facebook login). Now all my saved songs and play lists are gone. Can someone please help? 

 

Thank you!

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2 Replies

@adrianna0716 hey adrianna, sorry to hear that,

 

you can recover playlists here:

https://www.spotify.com/account/recover-playlists/

 

if you don't have any luck, the quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

 

if you let them know as much as you can about your problem, they can have a look on their end

 

let me know how you go!

Hello, I merged normal and facebook account and my playlists of the facebook account disappeared. They don't appear in the recover playlists page.

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